FAQs
Contact Details
Please message via Text or WhatsApp for the fastest response.
Phone / Message - 07925 154646
Email - leedsracketstringing@gmail.com
Address - Seven Hill Way, Morley, Leeds, LS27 8EZ Our Location
Our workshop is at our residential premises and there is ample free, roadside parking available.
What is the booking process?
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Browse the site and contact us via email or WhatsApp with any questions.
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Use the Booking Form to choose your string & services and request a date / time.
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Receive a confirmation of your booking and agreed drop-off & collection dates.
Can I just turn up without a booking?
No, please make a confirmed booking prior to bringing your racket to us.
This is to ensure you don't have a wasted journey as we don't operate as a shop and so business is by appointment only.
How do I get my racket to you?
Once you have a booking confirmed, please drop off at our premises at the agreed day / time.
When is best to drop off & collect?
This will be advised on an individual booking basis and we will always try to be flexible, however we typically have availability as below:
Mon-Fri = 5.30pm to 8.00pm
Saturday = 8.00am to 11.00am
Sunday = 4.00pm to 8.00pm
How much does a full re-string cost?
From £20; we have strings to suit all budgets; from solid cost-effective to premium options.
Can I provide my own string, and just pay for re-stringing?
Yes, we can offer this for Tennis Rackets and the service is £20. However, this is to confirmed on an individual basis depending on your supplied string and racket.
We do prefer to use our own strings wherever possible as there is a risk of breakage during the process.
Note we don't offer to re-string using free-issued natural gut, due to the fragility of the string.
How long does a re-string take?
We aim to re-string all rackets within 24-48 hours from receipt of the racket but will confirm the estimated stringing time with each individual enquiry.
Note we don't offer a 'wait while we string' service.
What rackets do you re-string?
We currently offer tennis, squash and badminton re-stringing.
How do I pay?
We accept Cash or Bank Transfer, with payment due upon completion when collecting the racket.
We don't accept debit or credit cards.
What machine do you use?
We use 6-point stringing machines which secure the rackets' frames evenly and ensures minimum stress on the rackets during the stringing process. To further protect your racket we always use racket 'load spreaders' at both the top and bottom of the hoop.
We pull tension through a Wise 2086 Electronic Professional Tension Head; this is a professional quality machine with electronic speed control, constant pull, linear gripper, pre-stretch, and a digital readout.
It is accurate to 0.1 lbs (!) and helps us provide our professional, high-quality and consistent re-stringing service.
What happens if there is a problem with the stringing?
If the problem is down to a flaw in the string, or the service we have provided, then please let us know ASAP and we will strive to rectify the problem.
Note we do not offer refunds.
Can a racket in any condition be re-strung?
No, we review the condition of all rackets before re-stringing, as those with visible cracks cannot be re-strung. The pressure the re-stringing process puts upon the frame can cause damaged frames to buckle.
We don't offer to restring vintage wooden rackets.
Can I cancel my booking?
Yes, as long as you cancel your booking before we have started the re-stringing process this is no problem and free of charge.
However if any service from us has been used at the time of cancellation, then that aspect only would still be chargeable.